Обява за работа

Тази обява не е активна в момента!
Длъжност: CUSTOMER CARE AGENTS WITH LITHUANIAN, LETTISH or ESTONIAN LA
Ref Nr.: CP.BG-DCALL
Брой разглеждания: 62
Публикувана на: 08.09.2010
Описание на длъжността: CallPoint New Europe is a leading outsourcer in South-East Europe operating multilingual delivery platforms in Sofia, Plovdiv and Bucharest. The company currently has 500 employees and will be hiring another 300 employees by the end of the year. All our sites are located in state-of-the-art offices in the city centers. We work for multinational customers in industries such as Travel & Leisure, Software, E-commerce and Financial Services.

You can be part of an organization that will offer you exciting opportunities, where you can apply your experience, knowledge, and creativity. Here you will be part of the competitive, friendly environment that has made our company successful. We need you as our:

CUSTOMER CARE AGENTS WITH LITHUANIAN, LETTISH or ESTONIAN LANGUAGE

Your role:
The customer support team is responsible for answering various questions and requests addressed with us by our customers. Questions are received and answered by phone and e-mail in Lithuanian, Lettish and Estonian

• You have great customer service skills and are focused on customer needs;
• You have active and creative contribution to the whole support process, thus providing the best services and products for our clients;
• You love practicing your language skills;
• You can keep your cool in stressful situations and your ultimate goal is to provide solutions to the customer as efficiently as possible;

If you are:
Requirements as mentioned below represent the minimum

• Fluent or native in Lithuanian, Lettish or Estonian;
• Fluent in English or German;
• Affinity with cars;
• Self motivated, pragmatic, friendly and communicative;
• Experienced in similar position, with a strong focus on customer service;
• Customer relationship skills to manage telephone-based interactions, including escalations;

In return you get:

• Supportive work-life balance policies;
• Attractive remuneration;
• Flexible work hours;
• A fantastic location;
• Constant extensive trainings;
• Excellent multinational business environment;
• A great support role in a young, dynamic, informal and fast-paced environment at a leader in rent-a-car with worldwide presence;
• Unique opportunity to combine work and study (if you are still a student);
• Work satisfaction;

If interested in this position, fill in our Application form at www.callpoint-group.com or send your CV and Cover letter to our HR Team to jobs.bg@callpoint-group.com
Please quote the Reference number for this position - CP.BG-DCALL
Thank you!
Град: София
Сектори: Телефонни услуги;
Вид заетост: Пълен работен ден
Работни езици: Естонски; Латвийски; Литовски;
Степен: -
Професионален опит: -
Име на компанията: CallPoint New Europe
Адрес: Хермес парк, София
Уеб сайт: www.callpoint-group.com
Лице за контакт: Веселина Генадиева
E-mail: jobs.bg@callpoint-group.com
Телефони: +359 2 931 73 30
Кандидатствай